Caerlee Services

Caerlee Services is rated 3 out of 5 in the category information technology and services. Read and write reviews about Caerlee Services. Our objective is to help you delivering the ultimate experience for your customers which in turn generates deserved success for your business. This means establishing a spirit of trust and delivering on promises. Services can include: - Customer Experience Vision and Strategy Building - CX Research - CX Culture Assessment and Enhancement - Design Thinking - Customer Journey definition and modelling - Business Case development - Vendor selection - Vendor management - User requirement specifications - User acceptance testing - User representation during Agile development - End user documentation editing - Back office business process assessment - Contact centre process assessment - Content management and business process management Industries and use cases include: Consumer and SME Banking and Finance - Loan origination - Card management - Customer onboarding / KYC - Customer servicing - Back office processing - Cheque and electronic payments - Fraud detection - Anti-Money-Laundering and Countering the Financing of Terrorism (AML/CFT) - Contact Centre - Collections - Biometrics - Content management and business process management Government - Immigration processes - Civil Registries - Biometrics - Content management and business process management Health Care - Medical device distribution - Elder Care